Privacy Policy - House Clearance Thamesmead
At House Clearance Thamesmead, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage our services.
Introduction
Your privacy is important to us. This policy explains the types of information we collect, how we use it, and the measures we take to protect it. By using our services, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you request our house clearance services, we may collect personal information that can be used to identify you, such as:
- Name
- Address
- Phone Number
- Email Address
- Payment Information
Non-Personal Information
We also collect non-personal information that does not identify you directly. This may include:
- Browser Type
- Device Information
- Browsing Behavior
- Usage Data
How We Use Your Information
Providing Services
We use your personal information to:
- Coordinate and schedule house clearance services
- Communicate with you regarding your requests
- Process payments and send receipts
Improving Our Services
Your information helps us to:
- Understand customer needs and preferences
- Enhance our service offerings
- Develop new services
Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and use it solely for the purpose of providing services to us.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted connections, and regular security assessments to prevent unauthorized access, disclosure, alteration, or destruction of your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete data
- Request deletion of your personal information under certain conditions
- Object to processing or restrict processing of your personal data
- Data Portability – receive your personal data in a structured, commonly used format
To exercise these rights, please contact us using the information provided in our terms of service.
Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our files.
International Transfers
As a UK-based company, your information may be processed and stored in regions outside of your home country. We ensure that adequate protections are in place in accordance with applicable data protection laws to safeguard your data during international transfers.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist with our marketing efforts. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services constitutes your acceptance of the updated policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
House Clearance Thamesmead is dedicated to ensuring the privacy and security of your personal information. If you have any questions or concerns about our Privacy Policy, please feel free to reach out through our official channels.